Purchasing an experience?
- Why should I shop with Virgin Experience Gifts?
- How do I find the perfect Christmas Gift?
- How are your Experience Vouchers and eGift Cards delivered?
- Do your Experience Vouchers or eGift Cards expire?
- Do you offer Discounts/Promo Codes?
- How does Afterpay work?
- What is Virgin Experience Gifts?
- Are vouchers sent immediately or can I choose the send date?
- Where can I buy a physical gift card?
- Are vouchers and eGift Cards physical or digital?
- If I email the voucher to myself, will my recipient still be able to use it?
- Is there a minimum or maximum amount that can be loaded onto the eGift Card?
- What is a Virgin Experience Gifts eGift Card?
- What is your Price Lock Guarantee?
- What do your Experience Vouchers and eGift Cards look like?
- Can I check the availability of an experience before I purchase it?
- Do I have to select a booking date at the time of purchase?
- When will my card be charged?
- What will the order show up as in my bank statement?
- Which payment methods do you accept?
- What is your Return / Exchange Policy?
- What if the price of the experience increases?
- What if I entered in the wrong email address during delivery?
- Is my personal information safe & secure?
- Do you offer military discounts to active and retired veterans?
- Do I have to purchase a specific experience or can my recipient choose their own experience?
- Can you send me an Experience Voucher or eGift Card in the mail?
- Can I use a promotional code when I use my voucher to book or exchange an experience?
- Can I purchase an eGift Card for a custom amount?
- Can I apply an eGift Card or an Experience Voucher towards the purchase of a new voucher?