Certain experiences have specific requirements for participation; such as age, height, weight, health or other factors. This information is provided on the experience pages, and is also provided to the recipient during the booking process.
Virgin Experience Gifts does its best to include all restrictions or requirements on each experience detail page; however, we cannot take responsibility for any inaccuracies, so please get in touch with any questions if you are unsure of certain restrictions for a specific experience. It is the responsibility of the recipient to comply with all necessary requirements prior to participating in an experience. Cancellations made as a result of the inability to meet the service provider’s requirements are non-refundable.